Direct Payments Support Services
Managing Direct Payments can be complicated so councils provide Direct Payments Support Services which are available to people who receive Direct Payments and to anyone who is interested and wants to find out more.
The Support Services are delivered either by the council or by organisations such as Shaw Trust and provide information and guidance on all aspects of receiving and managing Direct Payments.
Shaw Trust currently provides 7 Direct Payments Support Services in the UK in the following areas:
If we don't provide the service in your area visit the National Centre for Independent Living website where you will find a list of all Direct Payments Support Services.
Each Shaw Trust Support Service will give you information so you can decide if Direct Payments are right for you. If you decide they are, we can provide:
- training on becoming an employer and employment law
- help with recruiting staff (personal assistants)
- access to training for personal assistants (to make sure they have the right skills)
- support with managing your finances
- access to a payroll service to take away the worry of tax and National Insurance calculations
- a network of peer support including a local support group and a newsletter.
In some areas of the country we also provide:
- an 'Introduction to Becoming a Personal Assistant' training course which you can purchase for your new employees
- a third party payroll (or managed account) service which helps you to monitor and budget your Direct Payments as well as paying the staff you employ and dealing with the Inland Revenue (for taxes and National Insurance).
To find out more about Shaw Trust Direct Payments Support Services contact Rhiannon Davies.
Support with Managing your Care
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