Self Directed Support Services
Helping Self Directed Support users access the services they need
Target: 100% take-up of Self Directed Support Direct Payments by 2013
We recognise that this represents a major challenge for commissioners, who must be confident the providers working in their community deliver quality of service that ensures end users enjoy independence, choice and control.
"Councils have taken significant steps to achieve their target of providing universal personal budgets by 2013."
Association of Directors of Adult Social Services (ADASS), 2011.
Shaw Trust - a safe and long-established provider
Shaw Trust is a national charity established in 1982, with a long and successful track record of helping the disadvantaged and disabled improve their quality of life. We have many years' experience developing innovative Self Directed Support (SDS) services in partnership with local authorities and local voluntary sector providers.
In the last year we supported over 65,000 people as they worked towards their
individual goals, helping enhance their social integration, independence, confidence and above all freedom of choice.
"I have been using Direct Payments for a few years. The thought of the banking side of it did fill me with dread, but now I'm in the swing of it, it's fine and if you do have a problem or need advice, Shaw Trust is always on the end of the phone."
Kim, mum to two boys with autism.
Accountable and trustworthy
Our accounting and reporting systems are rigorous and transparent, providing
evidence of our integrity, diligence and value for money.
Shaw Trust is an ISO9001 certified organisation. committed to quality and continual Improvement.
Shaw Trust has a strong local presence and a respected place in the community. We've built this reputation by delivering sought after support through social enterprise, running charity shops and working with a range of client groups.
Effectively structured and governed
Our well established governance, quality and performance monitoring systems ensure we provide properly managed services that deliver maximum value for both commissioners and end users.
We are a financially secure organisation, ensuring business continuity and giving you the assurance that end users can rely on consistently delivered support.
Tailored support planning and brokerage
We use our experience to help the end user explore community-based services and other options, so they can make their own decisions about what will best help them meet their life goals. Our brokerage negotiates with the appropriate services, to ensure the end user derives the maximum value and benefit.
Simplifying financial matters
End users can find dealing with Direct Payments and managing finances is a real challenge. We help make sure their Direct Payments provide the service they really need, whether it's equipment, training or a personal assistant (PA). Where a support plan is already In place, we'll ensure Direct Payments help deliver all the elements and aims of that plan.
Making PA employment easier
Many end users choose to fund a PA, but find the prospect daunting. We understand, and have the expertise to make the process easy and straightforward, from finding and recruiting the right assistance to helping smooth-running working relationships.
We have the experience to help make end users' decisions easy and straightforward.
"Without Shaw Trust helping me to employ my own personal assistants, my mum would still be doing all my care. I wouldn't be going out; I would be stuck in looking at four walls. Since I employed my personal assistants my confidence has grown. I go out all the time - parties, college, work and cooking. I am now more in control of my life and make my own choices. Direct Payments are excellent, I think everyone should have them."
Laura, end user
Our range of services cover
- Consultancy services
- A full range of personalisation services
- Support planning
- Direct payments and managed accounts
- Personal budgets
- Payroll management
- Personal assistance including a PA matching service
- Training
- Day services and alternatives to day care
- Seminars focussing on commissioning for effective outcomes and increasing uptake of services
"There is no doubt in our mind that Shaw Trust's help and guidance has completely tumed around Louise's life and we look forward to even greater progression towards independent living once again".
Louise's parents, Louise has learning difficulties.
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